Last updated: 15th January 2026
By accessing and using the drivokanel.top website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and drivokanel.top S.A., a company incorporated under Portuguese law with registration number 741258963. If you do not agree with any part of these terms, you must not use our website or services.
These terms apply to all visitors, users, and others who access or use our services, including but not limited to our website, customer support automation tools, consulting services, and any related software or applications. By continuing to use our services, you confirm your acceptance of these terms and any future modifications.
drivokanel.top provides customer support automation tools and services specifically designed for education platforms. Our services include intelligent chatbot solutions, automated ticketing systems, knowledge base automation, workflow automation, analytics and reporting tools, and platform integration services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with appropriate notice to our clients.
While we strive to maintain continuous service availability, we do not guarantee uninterrupted access to our services. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary service interruptions. We will make reasonable efforts to provide advance notice of planned maintenance activities.
As a user of our services, you agree to use drivokanel.top in compliance with all applicable laws and regulations. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. You must not use our services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our systems.
You agree not to:
All content, features, and functionality on the drivokanel.top website and within our services, including but not limited to text, graphics, logos, software, and design elements, are owned by drivokanel.top S.A. or our licensors and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use our services for their intended purpose.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content without prior written consent. Any unauthorised use of our intellectual property may result in immediate termination of your access to our services and potential legal action.
You retain ownership of any content you provide to us in connection with our services. By using our services, you grant us a licence to use, process, and analyse your content solely for the purpose of providing our automation services and improving our offerings. We will handle your content in accordance with our Privacy Policy and applicable data protection laws.
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms of Service. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
We are committed to compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We implement appropriate technical and organisational measures to ensure the security of your personal data and respect your rights as a data subject.
For paid services, payment terms will be specified in your service agreement or invoice. All fees are exclusive of applicable taxes unless otherwise stated. You are responsible for paying all applicable taxes related to your use of our services. We reserve the right to suspend or terminate services for non-payment after appropriate notice.
Refund policies for our services will be specified in individual service agreements. Generally, we do not provide refunds for services already rendered, but we may consider refunds on a case-by-case basis for unused services or in cases of service failure that we cannot remedy.
To the maximum extent permitted by applicable law, drivokanel.top S.A. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services, even if we have been advised of the possibility of such damages.
Our total liability to you for all claims arising from or related to our services shall not exceed the amount paid by you to drivokanel.top in the twelve months preceding the claim. This limitation applies regardless of the legal theory upon which the claim is based, whether in contract, tort, negligence, strict liability, or otherwise.
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or completely secure.
You agree to indemnify, defend, and hold harmless drivokanel.top S.A., its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your use of our services, your violation of these terms, or your violation of any rights of another party.
These Terms of Service shall be governed by and construed in accordance with the laws of Portugal, without regard to its conflict of law provisions. Any disputes arising from or relating to these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Lisbon, Portugal.
If you are a consumer residing in the European Union, you may also have the right to bring proceedings in the courts of your country of residence, and nothing in these terms affects your rights as a consumer under applicable EU consumer protection laws.
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms of Service. Upon termination, your right to use our services will cease immediately, and you must discontinue all use of our website and services.
You may terminate your use of our services at any time by discontinuing use and, where applicable, cancelling your account in accordance with the cancellation procedures specified in your service agreement. Termination does not relieve you of any obligations incurred prior to termination.
Upon termination, we will make reasonable efforts to return or delete your content as specified in your service agreement, subject to our legal obligations and data retention requirements. Some provisions of these terms, including but not limited to intellectual property rights, limitation of liability, and governing law, shall survive termination.
We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the updated terms on our website and updating the "Last updated" date. Your continued use of our services after any such changes constitutes your acceptance of the new terms.
If you do not agree to the modified terms, you must discontinue use of our services. It is your responsibility to check these terms periodically for changes.
If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.
If you have any questions about these Terms of Service, please contact us:
Legal Department:
Email: [email protected]
Phone: +351 216 881 589
Postal Address:
drivokanel.top S.A.
Avenida dos Aliados 212
1009-725 Lisbon
Portugal
These Terms of Service constitute the entire agreement between you and drivokanel.top S.A. regarding the use of our services and supersede all prior agreements and understandings, whether written or oral, relating to such subject matter.