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+351 216 881 589
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Home Services About Portfolio Pricing Contact
Home Services About Portfolio Pricing Contact

Privacy Policy

Last updated: 15th January 2026

Data Controller Information

This privacy policy explains how drivokanel.top S.A. ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website at drivokanel.top or use our services. As the data controller, we are committed to protecting your privacy and ensuring transparency about our data practices in accordance with the General Data Protection Regulation (GDPR) and applicable privacy laws.

Data We Collect

We collect various types of personal data when you interact with our website and services. The data collection includes information you provide directly to us through contact forms, newsletter subscriptions, and service enquiries, as well as information automatically collected through your use of our website such as IP addresses, browser information, and usage patterns.

Information You Provide

  • Contact details (name, email address, phone number)
  • Organisation or institution information
  • Messages and enquiries submitted through our contact forms
  • Newsletter subscription preferences
  • Service-related information for client consultations

Information Automatically Collected

  • IP address and location data
  • Browser type and version
  • Operating system information
  • Pages visited and time spent on our website
  • Referral sources and website navigation patterns

How We Use Your Information

We use your personal data for legitimate business purposes related to providing our education platform support automation services. The use of your data includes responding to your enquiries, delivering requested information about our services, improving our website functionality, and communicating with you about relevant updates and offerings when you have consented to such communications.

Specific Uses Include

  • Responding to contact form submissions and enquiries
  • Providing information about our automation solutions
  • Delivering newsletters and service updates (with consent)
  • Improving our website performance and user experience
  • Conducting analytics to understand visitor behaviour
  • Complying with legal obligations and protecting our rights

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: For newsletter subscriptions and marketing communications
  • Legitimate Interests: For responding to enquiries and improving our services
  • Contractual Necessity: For providing services to our clients
  • Legal Obligation: For compliance with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services, such as email service providers, analytics platforms, and customer relationship management systems. All third-party service providers are required to maintain appropriate security measures and use your data only for the purposes we specify.

Third-Party Services

  • Google Analytics for website usage analysis
  • Email service providers for communication delivery
  • Cloud hosting services for website operation
  • Customer support platforms for enquiry management

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy or as required by applicable law. Contact form submissions are typically retained for two years unless you request earlier deletion. Newsletter subscription data is kept until you unsubscribe. Website analytics data is retained according to our analytics provider's standard retention periods, typically 26 months for Google Analytics.

Your Rights

Under GDPR and applicable privacy laws, you have several rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request limitation of how we process your data
  • Right to Data Portability: Request transfer of your data to another service provider
  • Right to Object: Object to processing based on legitimate interests or for marketing purposes
  • Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls, and staff training on data protection practices. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As we operate within the European Union, your personal data is primarily processed within the EU. In cases where data is transferred outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us using the following contact information:

Data Protection Contact:
Email: [email protected]
Phone: +351 216 881 589

Postal Address:
drivokanel.top S.A.
Avenida dos Aliados 212
1009-725 Lisbon
Portugal

You also have the right to lodge a complaint with the relevant supervisory authority if you believe our processing of your personal data violates applicable data protection laws. In Portugal, you can contact the Comissão Nacional de Proteção de Dados (CNPD).

drivokanel.top

S.A. Registration Number: 741258963

VAT Number: PT743692581

Avenida dos Aliados 212
1009-725 Lisbon, Portugal

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Contact Information

+351 216 881 589

[email protected]

Business Hours:
Monday-Friday: 9:00 - 18:00

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